Please read this document carefully before registering or using any services on 299bet. By creating an account, you agree to comply with all terms and conditions stated herein.
299bet Official Documents
These Terms constitute a legally binding agreement between you and 299bet.
A summary of the key points in the 299bet Terms & Conditions before you read the full document
Only individuals aged 18 and above are permitted to register and play on 299bet. We enforce strict age verification, and any account found to be in breach of this requirement will be terminated immediately.
Each user is permitted to hold only one active account at 299bet. Registering multiple accounts — whether under the same or different identities — is strictly prohibited and may result in the suspension of all associated accounts.
All bonuses offered at 299bet are subject to rollover requirements. Bonuses cannot be withdrawn directly — you must fulfil the specified rollover requirement before a withdrawal will be approved.
Minimum deposit RM20 and minimum withdrawal RM30. All transactions must use Malaysian local payment methods registered under the player's name — Touch 'n Go, GrabPay, DuitNow, or FPX.
Any attempt to exploit software bugs, use third-party software for unfair advantage, or manipulate our systems will result in account closure and forfeiture of winnings.
299bet is committed to player protection. We provide deposit limit tools, play breaks, and self-exclusion options. Players who need assistance can reach our team at any time.
A quick guide to the key terms and conditions of the 299bet platform
| Item | Terms / Limits | Note |
|---|---|---|
| Minimum Age | 18 Years Old | Identity verification required |
| Minimum Deposit | RM20 | TnG, GrabPay, DuitNow, FPX |
| Minimum Withdrawal | RM30 | Name must match your bank account |
| Daily Withdrawal Limit | RM50,000 | Higher limits for VIP accounts |
| Welcome Bonus Rollover | 5x | Within 7 days |
| Withdrawal Processing Time | < 5 Minutes | E-Wallet; bank transfer 1–3 business days |
| Number of Accounts | 1 Only | Multiple accounts will result in closure |
| Applicable Countries | Malaysia | Players must be residents of Malaysia |
This Terms & Conditions document ("Agreement") governs the relationship between you ("User" or "Player") and 299bet ("Company", "We", "Platform"). By registering an account, accessing, or using any services provided by 299bet, you expressly and unconditionally agree to be bound by all terms contained in this document.
If you disagree with any part of these terms, please do not register or continue using the 299bet platform. Continued use of the platform following any amendments to the terms constitutes your acceptance of those changes.
⚠️ Important: These Terms & Conditions are an important document that protects your rights as a player. Please read it in full and carefully. If you have any questions, contact the 299bet support team via live chat before registering.
These terms are in addition to our Privacy Policy and Responsible Gambling Policy, both of which form part of the overall agreement between you and 299bet.
To be eligible to register and use the 299bet platform, you must meet all of the following requirements:
299bet reserves the right to request identity verification at any time. Required documents may include a copy of your MyKad (Malaysian identity card), proof of current address, and documents related to the payment method used.
❌ Prohibited: Individuals employed in the gambling industry or with access to insider information that could provide an unfair advantage in gameplay are not permitted to register as regular players.
Each 299bet user is only permitted to hold one (1) active account at any one time. Registering multiple accounts using the same or different information is a serious violation of these Terms & Conditions.
You are solely responsible for:
299bet shall not be held liable for any losses arising from your failure to keep your account password secure. We recommend using a strong, unique password and changing it regularly.
Transferring your account to another party, or allowing anyone else to use your account, is strictly prohibited. Each account is for the personal use of the registered account holder only.
299bet supports the following local Malaysian digital payment methods for deposits and withdrawals:
All deposits must be made using a payment method registered in the player's name. Deposits from third-party accounts are not accepted and may result in account suspension and a return of funds.
💡 Withdrawal Policy: The minimum withdrawal amount is RM30. Withdrawals must be made to the same payment method used for your deposit. The daily withdrawal limit is RM50,000 for standard accounts.
299bet reserves the right to request identity verification before approving withdrawals, particularly for large amounts or first-time withdrawals. The verification process may take 1–3 business days.
Funds held in a player's account belong solely to the player and are kept separate from 299bet's operational funds. Player funds are always protected and may be withdrawn at any time, subject to bonus rollover requirements where applicable.
299bet offers a variety of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, weekly cashback, and seasonal promotions. All bonuses are subject to the following conditions:
299bet reserves the right to modify, suspend, or terminate any bonus or promotion at any time without prior notice. Any attempt to abuse the bonus system will result in bonus forfeiture and possible account closure.
All games offered at 299bet — including slots, live baccarat, blackjack, poker, Dragon Tiger, roulette, and Sports Betting (Malaysia Super League, EPL, badminton, e-sports) — are subject to individual game rules available within each game.
A few general rules that apply to all games at 299bet:
Live Sports Betting on 299bet is subject to additional rules regarding the suspension of bets during replays, changes to official results, and match cancellations. Please refer to the Sports section on the platform for more details.
All 299bet users are expected to conduct themselves respectfully and ethically while using the platform, particularly during live casino sessions with real dealers. The following behaviour is strictly prohibited:
Violations of this code of conduct may result in a warning, temporary suspension, or permanent account closure depending on the severity of the breach.
299bet takes the protection of your personal data seriously. All information you provide during registration and platform use is secured with 256-bit SSL encryption and stored on protected servers with restricted access.
We only collect information necessary for the following purposes:
299bet will not sell, rent, or share your personal data with third parties for marketing purposes without your written consent. For more information, please refer to Privacy Policy our complete.
299bet reserves the right to suspend or close any user's account without prior notice in the following circumstances:
When an account is closed due to a violation, all bonuses and winnings associated with fraudulent activity will be forfeited. Any legitimate remaining balance (unrelated to the violation) will be returned to the player once the investigation is complete.
Players may also close their own account at any time by contacting the 299bet support team. Any remaining balance will be refunded within 3–5 business days.
To the extent permitted by Malaysian law, 299bet shall not be liable for:
299bet's total maximum liability to any player under any circumstance shall not exceed the amount deposited by that player in the 30 days prior to the claim.
📌 Reminder: Gambling carries real financial risk. You are solely responsible for the betting decisions you make. 299bet cannot be held liable for any gambling losses you incur.
299bet is fully committed to responsible gambling practices. We provide a range of tools to help players manage their gaming habits:
If you feel that gambling is beginning to affect your life negatively, please reach out to the 299bet support team or consult a professional. Remember — gambling should be entertainment, not a burden. For more information, read Responsible Gambling Policy ours.
299bet reserves the right to update, modify, or replace any part of these Terms & Conditions at any time. Amendments take effect immediately upon publication on our platform.
We will notify players of significant changes via email or an in-platform notice. Continued use of 299bet following such amendments constitutes acceptance of the updated terms.
It is your responsibility to review these Terms & Conditions periodically. The date of the most recent update is displayed at the top of this document.
Should any dispute arise from the use of the 299bet platform, it will be resolved in accordance with Malaysian law. Exclusive jurisdiction is granted to the relevant courts in Malaysia.
📞 Contact Us: If you have any questions about these Terms & Conditions, please contact the 299bet support team via live chat within the platform or by email at support@299bet-khelo.com. We are happy to assist you in Bahasa Melayu.
You now have a clear understanding of your rights and responsibilities as a 299bet player. Our platform is built on a foundation of trust, transparency, and security — all to give you the best possible gaming experience.